Troubleshooting

Troubleshooting is an essential technical service that systematically identifies, diagnoses, and resolves operational issues across industrial equipment, structures, and systems. At MB Engineering & Inspection Services, our troubleshooting solutions are designed to restore functionality rapidly, minimise downtime, and prevent recurring faults by employing logical, evidence-based methodologies.

What is Troubleshooting?

Troubleshooting is the process of detecting, analysing, and correcting faults or malfunctions in machinery, electrical systems, welded structures, and industrial processes. It involves a step-by-step approach using both empirical evidence and advanced diagnostic tools to pinpoint root causes and implement sustainable solutions.

Our Troubleshooting Process

1. Problem Identification

Our experts conduct thorough initial assessments by gathering information on symptoms, recent changes, and environmental conditions. This may involve operator interviews, review of maintenance logs, and direct observation of the malfunctioning system.

2. Systematic Diagnosis

We apply logical diagnostic procedures, including:

  • Visual and sensory inspections for obvious issues

  • Electrical and mechanical testing using multimeters, oscilloscopes, and other instruments

  • Advanced non-destructive testing (NDT) such as ultrasonic, radiographic, or thermographic methods for complex faults

3. Root Cause Analysis

Beyond surface-level fixes, our team applies structured analysis (such as the 5 Whys or Fishbone Diagram) to determine the underlying cause of the problem, reducing the risk of recurrence.

4. Corrective Action

We execute targeted repairs, component replacements, adjustments, or reprogramming as required, always adhering to safety standards and OEM specifications.

5. Functional Verification

Post-repair, we rigorously test systems to confirm restoration of full operational integrity and ensure that no secondary issues have been introduced.

6. Documentation & Preventive Recommendations

A detailed troubleshooting report is provided, including diagnostics performed, corrective measures taken, and actionable advice to prevent future occurrences.

Key Benefits

  • Rapid Downtime Recovery: Minimise production losses by restoring functionality efficiently.

  • Accurate Fault Identification: Reduce guesswork and unnecessary repairs through evidence-based diagnosis.

  • Root Cause Elimination: Prevent recurring issues by addressing fundamental problems.

  • Improved Safety: Swiftly address hazardous malfunctions, protecting personnel and assets.

  • Knowledge Transfer: Operators and maintenance teams gain insights into failure patterns and preventive measures.

Industries Served

  • Maritime & Shipbuilding (vessel machinery, cranes, port infrastructure)

  • Oil & Gas (process plants, pipelines)

  • Manufacturing & Industrial Plants

  • Power Generation & Utilities

  • Construction Equipment & Heavy Machinery

Why MB Engineering & Inspection Services?

Our troubleshooting team combines decades of hands-on experience with cutting-edge diagnostic technology, delivering reliable solutions even in high-stakes, time-sensitive environments. We are committed to restoring your systems quickly, safely, and thoroughly ensuring your operations continue with confidence.

📞 Get in Touch

For detailed quotations or to schedule an inspection:

Email: info@mbeis.com

Phone / WhatsApp: +65 97473004

UEN: 53503151C

Website: www.mbeis.com